Brevo suspended you at 2% bounces. Recover like this.

Brevo enforces one of the strictest thresholds in the industry: cross roughly 2% hard bounces (or 0.1% spam complaints) on a campaign and sending stops. Their own recovery docs say it plainly: clean your database, then come back.

The recovery sequence

• 1. Export your full contact list from Brevo before anything else.
• 2. Verify it. Remove hard-bounced addresses, invalid syntax, dead domains, disposables, and anything that hasn't engaged in 6+ months.
• 3. Contact Brevo support with the cleanup summary — reinstatement is routine when you show the work.
• 4. Fix the root cause: add double opt-in to your forms, and check your domain's SPF/DKIM/DMARC so good mail stops looking bad.

MailMedic's $29 kit does steps 2 and 4 in one pass: a 10,000-address clean with a downloadable before/after summary, plus your domain's exact DNS fixes.